The best auto reply software for Microsoft Exchange

Get full, centralized control over automated email responses sent through Exchange.

OverviewShow more

Exclaimer Auto Responder is the award-winning auto reply software for Exchange 2013/2010/2007. The dedicated Exchange software solution lets you automate replies to emails, redirect messages, add and remove senders and recipients from emails, as well as prevent messages from being delivered.

This is all based on rules and policies that you control within this Exchange auto reply software.

  • Create personalized auto responses by including the sender’s original email message, add company branding and attach files such as PDFs.
  • Redirect messages to new domains or group mailboxes instead of sending to individuals, reducing the demand on your Exchange server.
  • Use any data in the email as a trigger such as text in the message body, the subject or the address.
  • Unleash advanced mail control settings such as modifying the recipient’s email address or adding a Bcc address to monitor someone’s email.
  • Show a team email address, like ‘sales@’, to customers, but not to colleagues or suppliers.


Define how your email auto replies will work

Create rules that tells the Exchange auto reply software what action to take for automated email responses.

  • Base rules on attributes of an email such as key words or phrases in the message body or subject line.
  • Use the sender or recipient's email address or properties from their Active Directory profile such as their Group or OU membership attributes.
  • Combine rules with reply templates to create policies such as including an attachment on all email replies. You can create as many policies as you want and set them for specific time periods.
  • Test all of your policies before you deploy with the comprehensive Policy Tester.

Let Auto Responder give you flexible control

Design auto replies to look just like you manually typed them into Outlook using powerful Exclaimer signature templates.

  • Utilize the same template technology for auto responses as our market leading email signature software solutions.
  • Add images, text and social media in the comprehensive editor for replies processed by your Exchange server.
  • Use the Scenario Wizard to set out your requirements, complete with hundreds of pre-made policies.
  • Delay auto responses so they are not sent instantly to the recipient. Set a reply to be sent an hour after receipt of the original message to provide a more ‘human’ touch.
  • Fill dynamic fields such as the sender/recipient’s forename with details straight from the Active Directory and build the exact subject message you require.


Much more than just auto replies

With dedicated auto response software, the possibilities beyond simple auto replies are limitless. You just drop in the data and the software does the rest.

  • Let sales staff send prospective customers information like price lists or FAQs (frequently asked questions).
  • Blind copy management on emails to employees who are facing disciplinary proceedings.
  • Have auto responses go out at certain times to increase recipient open rates.
  • Redirect messages sent to people that no longer work at your organization.
  • Have the human resources department acknowledge applicants applying for a new job role whilst avoiding time and mailing costs.
  • Block email between certain groups for Ethical Wall policies.

FeaturesShow more

Maintain total control with rules

  • Design auto replies for any scenario – Use the pre-built template library to get started. Configure a response from any email address and use fields like the subject to create a natural looking reply.
  • Use any Exchange criteria – Create rules based on recipient/sender attributes or the contents of the email. Base parameters to search for specific words in the email body or message subject.
  • Customize the content of any email – Auto Responder can customize everything in an automated email for a variety of scenarios. Easily change the ‘To’ address, create an auto-forward, add a CC contact and more. All details are taken directly from the Active Directory.
  • Easily deal with domain changes – Alter the address on every email to match a new domain. Notify contacts of the change via a vCard allowing them to import the new domain in one click.
  • Combine rules and actions to create policies – Cope with any situation by creating multiple policies to be applied to any email processed by your Exchange server.
  • Set policies for any time period – Select specific hours or days when an auto reply is to be sent. For example, if your customer service team gets an email outside of opening hours, they can let the sender know immediately when to expect a response.
  • Ensure all policies work – Test all auto replies before they go live. Use the graphical interface in Auto Responder’s Policy Tester to get a clear understanding of what emails will be generated and how they will work.

Let non-technical staff design email templates

Let users in other departments design email reply templates with Exclaimer Template Editor, the dedicated editor compatible with Auto Responder. The software only needs to be installed on one workstation PC and requires no access to an Exchange server or other important IT assets.

Total protection guaranteed

No email loop worries – With the in-built Policy Tester and separate loop prevention tool, you can make sure that no email loops will occur all of the auto response rules you have created.
Define contingency plans – If a policy cannot be processed, define a backup solution no matter that hardware or environmental issues may arise. Reassurance you can rely on.

Comply with Ethical Wall legislation

Make sure all emails comply with your organization’s Ethical Wall policy. Dedicated Exchange auto reply software can ensure no unexpected conflicts of interest occur between certain departments by redirecting messages to a compliance officer and blocking the inappropriate release of sensitive information via email.

System RequirementsShow more



Minimum Requirements

Recommended Requirements


x64 architecture-based computer. Intel Itanium family IA64 processor are not supported.

x64 architecture-based computer. Intel Itanium family IA64 processor are not supported.




Disk Space



Screen Resolution

1024 x 768 pixels

1152 x 864 or higher





Minimum Requirements

Operating System

• Windows Server 2003 R2 x64 (including all service pack levels).

• Windows Server 2008 x64 (including all service pack levels).

• Windows Server 2008 R2 x64 (including all service pack levels).

• Windows Server 2012.

• Windows Small Business Server 2008.

• Windows Small Business Server 2011.

Exchange Server

• Microsoft Exchange Server 2007 SP1 Rollup 5 and above.

• Microsoft Exchange Server 2010 RTM and above.

• Microsoft Exchange Server 2013 RTM.

Exchange Server Roles

Microsoft Exchange Hub Transport Server (2007 & 2010)

Microsoft Exchange CAS and or Mailbox Server (2013 only)

Microsoft .NET Framework

Microsoft .Net Framework 2.0.