Mailscape - Exchange Management Tools

Mailscape is a unique and innovative systems management tool that combines all the key elements for Exchange monitoring, administration, and reporting in a single solution. Instead of forcing you to use separate, complicated products for Monitoring and Reporting, Mailscape makes your job even easier by providing Exchange monitoring and reporting in a concise, easy-to-use solution.

Mailscape empowers your organization by delivering the critical information you need to manage Exchange proactively and avoid costly downtime. Mailscape’s sleek one-look dashboard makes it easy for you to monitor your environment’s vital components with a quick glance at a single screen. At the same time, Mailscape’s advanced reporting provides both the real-time data and historical trending you need to optimize system performance and to plan for the future.

Mailscape will make you more efficient; it will enable you to optimize system performance and minimize costly downtime. In addition, it will empower your help desk and enable them to improve the level of service you provide to your end users. 

Mailscape’s One Look Dashboard is an intuitive, visual approach to monitoring Exchange. The One Look Dashboard graphically presents real-time data on all the vital information that directly impacts Exchange uptime.

AdvantagesShow more

Mailscape will make you more efficient; it will enable you to optimize system performance and minimize costly downtime. In addition, it will empower your help desk and enable them to improve the level of service you provide to your end users

  • Avoid Costly Downtime
    mailscape empowers your organization by delivering the critical information you need to manage exchange proactively and avoid costly downtime.
  • Stay up & Running
    with email being one of the most mission-critical tools for any organization today, mailscape can help ensure that your vital business communication stays up and running.
  • Real-Time Reports
    demonstrate to senior management, with real-time reports, when additional resource are needed to meet growing demand or that service levels are being met.
  • Single Concise Tool
    mailscape makes your job easier by putting everything you need into a single concise tool, instead of forcing you to use separate, complicated products for monitoring and reporting.
  • Affordable Solution
    mailscape combines all the key elements for exchange monitoring and reporting into an affordable and easy-to-use solution.
  • Expert Approved
    we have gathered feedback from exchange mvps and technology leaders from around the world to create an innovative solution.

Monitoring Options

MAILBOX SERVERSShow more

  • Database mount status
  • MAPI connectivity
  • Database size alerts
  • Database backup status
  • White space alerts
  • AD replication test
  • Mail flow verification

CAS SERVERSShow more

  • OWA availability
  • ActiveSync availability
  • Outlook anywhere
  • OAB verification
  • Autodiscover validation
  • Exchange certification validation

HUB SERVERSShow more

  • Queue monitoring
  • Internal mail flow test
  • External mail flow test
  • Edge hub connectivity
  • Edge hub synchronization
  • Active directory connectivity

HIGH AVAILABILITYShow more

  • Passive node verification
  • Cluster network testing
  • Quorum health
  • File share witness connectivity
  • Copy & replay queue length
  • Exchange 2010 DAG

BLACKBERRY ENTERPRISE SERVERShow more

  • Exchange connectivity
  • BES thread monitoring
  • Device queue monitoring
  • BlackBerry service availability
  • Carrier status
  • SRP verification

Personalized DashboardsShow more

Personalized Dashboards: Traditional reporting products only allow you to email a report, resulting in information that is already out-dated by the time it reaches its destination. Mailscape extends value beyond the Exchange environment by providing your colleagues with vital information via Mailscape’s Personalized Dashboards that automatically self-generate, displaying the most current data.  

  • Help Desk Operator
    With the personalized dashboard, Help Desk can notify users before their accounts expire or hit their quota.
  • Sales Director
    Setup the director's dashboard to graphically see sales activity and make informed adjustments to help hit sales targets.
  • HR Director
    With the personalized dashboard, the HR Director can monitor inappropriate users of the email system including unauthorized access to executive mailboxes.
  • CIO
    Set dashboard to visually see if you are meeting your Service Level Agreements and closely monitor critical situations.
  • Affordable Solution
    mailscape combines all the key elements for exchange monitoring and reporting into an affordable and easy-to-use solution.
  • Exchange Admin
    Proactively manage the email system and prevent costly outages.

Proactive Monitoring: Mailscape’s One Look Dashboard is an intuitive, visual approach to monitoring Exchange. The One Look Dashboard graphically presents real-time data on all the vital information that directly impacts Exchange uptime. The beauty of our visual display is that it points you towards a solution even as it alerts you to a problem—it does not leave you adrift to figure out an issue’s cause and its solution.

Report Options

ACTIVESYNC REPORTSShow more

  • Device type (Model, OS carrier)
  • Least/most active users
  • Users by Mailbox Server
  • Users by CAS
  • Users count by CAS
  • oUsers by OS version
  • oUsers count by OS version
  • Daily ActiveSync usage
  • ActiveSync message size analysis

BLACKBERRY REPORTSShow more

  • Device type(Model, OS carrier)
  • Phone number
  • Users with password disabled
  • Inactive BlackBerry
  • Users activity
  • Users by Mailbox Server
  • User by BES
  • Users by IT policy
  • Users by OS version
  • BlackBerry message size analysis

MAILBOX & MESSAGE TRAFFIC REPORTSShow more

  • Top mailboxes by size
  • Mailbox by department
  • Mailbox quota state Warning, prohibit send, locked out
  • Top senders/receivers
  • Peak Traffic times
  • Mailbox Activity (Internal & External)
  • Top Inbound Domain
  • Top Outbound Domain
  • Massage Volume (Size, items)
  • Mailbox Auditing (Folder access)
  • Synchronization
  • Active directory connectivity
  • Master Mailbox Report

SERVER REPORTSShow more

  • Server Type (Role and OS)
  • Server Summary
  • Server Message Traffic

STORAGE REPORTSShow more

  • Database size
  • Database growth
  • Storage overview
  • White space

REPORT CUSTOMIZATIONShow more

  • Any built-in attributes (Company, department, manager)
  • Custom attributes
  • Organizational unit
  • Distribution/Security group membership
  • AD State (Disabled, locked out, password expiration)
  • Exchange Server, Admin group, SG and database
  • Mailbox state (Connected, disconnected, quota state)
  • Mailbox status

System RequirementsShow more

Microsoft Exchange ServerExchange 2003 SP1
Exchange 2007 SP1
Exchange 2010 SP1
Exchange 2013
Windows ServerWindows Server 2008
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
MemorySpace 350 MB,
Memory 2 GB, 
Microsoft .NET Framework2.0 or later
IIS7.5 or later
SQL Server optionalSQL Server 2005
SQL Server 2008
SQL Server 2012
Internet Explorer8.0 or greater

DocumentationShow more


Documentation

Mailscape-Exchange-Admin-Simplified
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